TLOP 2.0, Ep. 3 - Harry Borovick

Harry Borovick, GC of Luminance, Author and Educator joins the Podcast.

Highlights:

1. “People don’t want drills, they want holes.” -Richard Susskind

Harry channels Richard Susskind, and then notes that clients care about outcomes, not the tools or processes behind them. A mindset shift towards results seems more relevant than ever in the age of AI, but is this all so simple?

“The idea is...people are more interested in the outcome than the process to achieve it. That’s why you often hear the terminology, you know, the black box problem...”

2. The Rise of the Tech-Enabled, Emotionally Intelligent Lawyer

Harry gets real about the future of law: it’s not just about knowing the law or using AI, but about soft skills and empathy. Lawyers are often a powerful support system for clients, and the argument here is: AI—no matter how advanced—can’t replace the human touch.

“What most people want from their lawyer is one of two things: the correct answer delivered rapidly, concisely, in an applicable manner, and...an emotional crutch essentially, an emotional support system for the client.”

3. Why Legal Education Needs a Revolution

Harry critiques traditional legal education, arguing that law schools are failing to prepare students for the realities of modern practice. He calls for universities to embed technology and practical skills into the curriculum, and shares how he’s actively working to bridge that gap.

“There are an enormous amount of academic institutions and very few preparing students...(for what the) professsion is going to be...Learning lots of cases doesn’t actually make you able to... have a great deal of experience interviewing a client to

Why Listen?

1) Fresh perspectives on what it means to be a lawyer in 2025 and beyond.

2) Actionable insights for law students, educators, and hiring managers.

3) Real talk about the intersection of tech, empathy, and business in legal practice.