‘I’m just a nerd living in a care home in North Yorkshire’

Getting tickets to see Taylor Swift’s Era’s Tour has been widely reported as difficult. But getting tickets for accessible seats at Wembley has proved even harder and has had to be done the old fashioned way - by phone. Music journalist, Faith Martin made over 2,000 calls to the line before getting through. With much relief, and tickets in hand, she recounts the frustration disabled Swifties have faced. We tell the story of an asylum centre in Essex which exclusively houses disabled people. It's got level floor access but it has no accessible fittings and fixtures, and no care staff which is causing real hardship. We speak to BBC journalist Simon Dedman, Maria Wilby from RAMA, the charity for asylum seekers, and two people living in the facility, to find out what's going on and who is taking responsibility. And Doug Paulley, a disability rights campaigner from Leeds, joins us to talk about his work. He was the man who famously took First Buses to court to ensure wheelchair spaces on buses were prioritised for…wheelchair users. He also took the government to court over it’s National Disability Strategy and had it ruled “unlawful” last year. But this week, the Court of Appeal overturned that decision and the strategy is set to get back on track. How does Doug feel about that? Thorn in the side to some, folk hero to others, you'll enjoy this interview. Presented by Nikki Fox and Emma Tracey. The sound mixer was Dave O'Neill, and the producers were Beth Rose, Natasha Fernandes and Emma Tracey. Damon Rose was the editor. We’re @bbcaccessall on Twitter, email accessall@bbc.co.uk – Google for our latest transcript and say “Alexa, ask the BBC for Access All”