Pivot BONUS EPISODE! Live from Pivot MIA: Kara & Scott in conversation with Brian Chesky, CEO of Airbnb
Feb 19, 2022
Brian Chesky, CEO of Airbnb, shares insights on the future of travel and housing, highlighting how the pandemic catalyzed significant shifts in his company's strategy. He discusses Airbnb's pivot from tourism to long-term stays and reflects on the importance of human connection. Chesky also addresses corporate responsibility, touching on Airbnb's efforts related to homelessness and user safety. With anecdotes from a whimsical stay at a fairytale cottage, he emphasizes compassionate leadership and the need for meaningful interactions in a connected world.
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Airbnb's Pandemic Pivot
- Airbnb's business dropped 80% in weeks due to the pandemic, forcing Chesky to refocus the company.
- They shut down nine divisions, laid off employees, and returned to their core values.
Airbnb's Shift to Residential
- Airbnb is transitioning from a hospitality business to a residential one.
- Long-term stays are increasing, blurring the line between travel and living.
The Future of Business Travel
- Business travel has changed; transactional trips are declining due to Zoom.
- Chesky predicts a rise in gatherings, conferences, and employees returning to headquarters for longer periods.