The Freelance Friday Podcast How to Make Your Social Media Clients Happy in 2025
Jan 17, 2025
Discover the art of crafting happy social media client relationships for the future. Empathy takes center stage as a key ingredient in building loyalty. Explore strategies for effective onboarding and open communication that keep clients satisfied. Learn the importance of nurturing long-term partnerships and handling pricing with care. Thoughtful gestures can create a standout experience that clients truly appreciate. Tune in for insights that will elevate your freelance game!
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Client Onboarding
- Implement a thorough onboarding process, including discovery calls and questionnaires.
- Discuss budget, communication styles, and past experiences upfront to ensure client compatibility.
Automate Onboarding
- Use client management systems like HoneyBook to automate proposals, payments, contracts, and onboarding questionnaires.
- This streamlines the process and ensures a smooth start to the client relationship.
Regular Client Communication
- Schedule regular face-to-face meetings with clients, preferably monthly.
- Discuss reports, upcoming business plans, and build rapport to solidify the client relationship.