In this episode, we turn the spotlight on one of the most powerful yet elusive figures in Indian e-commerce: Kalyan Krishnamurthy, the everywhere-all-the-time CEO of Flipkart. Flipkart, backed by Walmart, was once India’s great e-commerce hope. But lately, the tides have been turning.

Walmart is flying high, outperforming Amazon globally, dominating grocery delivery, and raking in ad dollars with a valuation that’s outshining even Apple. But six years after buying Flipkart, Walmart’s patience is wearing thin. Profits still remain elusive. And Krishnamurthy who has been recognised as a wartime CEO is starting to look more like a general losing his command. Flipkart’s getting squeezed from every side. Meesho, the social commerce platform, has captured the small cities. Amazon still owns the metros. And in the quick-commerce madness, it's all about Zepto, Blinkit, Instamart. Flipkart’s barely in the game. Now some of this chaos is kind of self-inflicted. For example, Flipkart’s foray into travel with the Cleartrip acquisition.

Senior leaders are leaving, morale is shaken, and few inside the company believe the endgame is anywhere in sight. The Ken reporter Nuha Bubere went behind the scenes and the pressure was palpable.

Tune in.

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