How to link performance and learning, using gamification microlearning - No 37

In the podcast you will hear about how GamEffective has linked workplace performance with learning, using microlearning and gamification. Roni Floman talks about how GamEffective started as a gamification of performance platform, then developed ways to help people improve performance with segments of microlearning. Gamification is typically about scores, levels and leaderboards. Roni talks about employees being able to ‘bet on themselves’ to set personal goals around metrics. Adaptive and personalised learning is often only based on employee performance in a learning scenario. The approach Roni discusses is centred on on-the-job performance first. One of the highlights of this interview is where Roni refers to ‘engagement automation’. Marketing automation is fed by triggers. For example, visiting a certain page on a website triggers a series of follow-up messages. When applied to learning, the messages will be tailored and triggered by performance. If an employee’s performance drops in an area, they will be sent (via email or mobile notifications) a series of microlearning messages that are tailored for them. Near the end of the podcast, Roni provides some worthwhile advice for getting started with these approaches: split your learning content into smaller chunks and map these workplace behaviours. That way, if someone needs to improve in an area, you will have the right learning experience ready for them.