I've Had It Stacking Up That Therapy Bill
6 snips
Jul 18, 2024 The podcast discusses frustrations with bicycle enthusiasts not following traffic rules, the importance of efficiency in customer service, embracing negative reviews, dealing with intrusive family members, men's health concerns, a new FDA-approved pill for women, benefits of online therapy, workplace behaviors and excuses, and reflections on family reunions and therapy costs.
AI Snips
Chapters
Transcript
Episode notes
Declare Low-Information Customer Status
- Declare yourself a low-information customer when booking services to skip overlong technical explanations.
- Ask only for availability and price so service providers execute the fix without needless detail.
Quick Garage Door Fix Example
- Angie recounts a garage door repair where she told the tech to simply fix it and state the price.
- The technician complied, and the interaction was quick and efficient.
Label Customers To Streamline Service
- They propose a social convention to label customers as high- or low-information during bookings.
- This could streamline service interactions and reduce wasted time for both parties.