In this episode of The Optimal Path, host Ash Oliver and Senior User Research Manager Paige Bennett explore the vital role of workshops in product development. Paige shares her experience facilitating workshops in the fintech industry, plus best practices for measuring success and co-creating with cross-functional partners and customers.

Join us to learn how you can leverage this collaboration tool to drive stronger decision-making, build more impactful products, and grow your career as a product professional.

About Paige:

Paige Bennett is a Senior User Research Manager at Affirm. Prior to Affirm, Paige managed the Growth and Ecosystems research teams at Dropbox and has previous experience creating strategic research projects at Medium. She is well-versed in the world of workshop facilitation and user research, harnessing the two for big business impact.

Connect with Paige:

You can connect with Paige on X or Linkedin

Resources:

Workshopping your way to impactful products by Paige Bennett at Disco Conf 2023
Why Running Better Workshops Will Make You a Better Creative Leader by Alison Coward on Medium
The Field Study Handbook by Jan Chipchase
CEO Ideational Facilitation Leadership and Team Creativity: The Mediating Role of Knowledge Sharing by Abraham Carmeli & Paul B. Paulus
Wolff Olins Report

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See you next time!

The power of workshops in product development with Paige Bennett | Affirm