EP 67: Having a retention strategy isn't enough, you need an attrition strategy. Hiring may be cyclical but investing in recruiting tech and process shouldn't be.

One of the biggest mistakes startup and growth-stage leaders make is not building recruitment process playbooks.

As a result, there's a massive knowledge and productivity gap when a recruiter or talent acquisition leader leaves the company. 

And the company will need to rebuild the hiring process from scratch when they need to hire again. 

This is why I always say, hiring may be cyclical but investing in process and tech shouldn't be. 

This is also why I say, in addition to a retention strategy, you need an attrition strategy. 

Whether we like it or not, most people aren't going to stay with our companies for several years.

As executives, it's our responsibility to build our companies to thrive in this reality and to not recklessly fight against the current. 

I'm not discrediting retention efforts. They're important!  

I'm saying your retention strategy isn't enough. 

You need process playbooks to avoid knowledge gaps and a loss of productivity. 

Thank you to our sponsor, SecureVision, for making this show possible!

Our host James Mackey

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