Episode 24: What Happens When Things Don’t Go Well in a Custom Home Build?

Custom home builds rarely unravel all at once — it’s often small moments of misalignment that quietly create stress. A delayed timeline, unmet expectations, or communication gaps can leave homeowners feeling uncertain about how to move forward.

This episode speaks to homeowners who sense something isn’t quite aligned during their build and are looking for clarity — particularly when expectations around price, quality, and timeline begin to pull in different directions.

Using a real client experience, we explore what happens when expectations collide — and how thoughtful communication and patience can help restore alignment and momentum.

If this conversation proves useful, you may wish to share it with someone navigating a similar experience. 

Please leave a review to help others approach the custom home building process with greater clarity and confidence.

Episode Highlights

•       What can cause expectations to collide during a custom home build

•       Why misalignment around price, quality, and timeline is more common than most homeowners expect

•       How unresolved concerns can escalate when communication breaks down

•       Why addressing issues early is more effective than relying on contractual or legal remedies

•       How patience and open dialogue can help restore trust and project momentum

Glossary of Terms

Project Timeline – The agreed schedule outlining construction phases and milestones

Selections – Homeowner’s material and finish choices.

Change Orders – Formal change to budget, scope, or schedule.

Litigation – Legal action taken to resolve disputes, often costly and disruptive for all parties 

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

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Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...