Scaling With People Leadership at Every Stage: Scaling Through Turbulence with John Marvin
Every founder dreams of rapid growth, but few are prepared for the leadership challenges that come with it. In this candid conversation with John Marvin, who brings 25 years of experience as President and CEO of a major eye care company, we dive deep into the leadership strategies that actually work when your business hits the "messy middle" - that critical scaling phase where what got you here won't get you there.
Marvin doesn't mince words when identifying the biggest leadership mistake during growth periods: micromanagement. When business takes off, the instinct to protect what you've built by controlling everything can actually stifle your momentum and drive away the talented people you need most. Instead, he advocates hiring for where you want to go, not just where you are now, and trusting your team with both responsibility and authority.
Perhaps most powerfully, Marvin shares his personal approach to staying grounded during business turbulence. "I'm a believer that you have to manage your imagination," he explains, detailing how leaders must control their thoughts to avoid the fear spiral that leads to defensive, small-ball decisions. His practice of dedicated morning reflection time provides the mental clarity and spiritual grounding to lead effectively through uncertainty - something your team desperately needs to see when challenges arise.
The conversation takes a practical turn when Marvin discusses organizational restructuring as companies grow. Drawing from his own experience, he reveals how he transitioned from having everyone report directly to him to creating effective leadership layers, all while maintaining team morale and productivity. His approach to handling underperforming employees with dignity offers a masterclass in compassionate but necessary transitions.
Whether you're experiencing explosive growth or navigating rough waters, Marvin's parting advice resonates deeply: "The learning is in the doing." Start moving in your desired direction today, even imperfectly, rather than waiting for perfect information. Your leadership journey, like your business, unfolds one intentional step at a time.
Send him a message here ate LinkedIn:
https://www.linkedin.com/in/jdmarvin/