The main pillars of the president’s management agenda include rebuilding the federal workforce and improving customer experience. According to one workforce expert, by treating employees like their customers, organizations can begin realizing these initiatives from the Biden administration.
“It also supports this concept of business resiliency, when you can start to treat your employees as arguably the greatest asset an organization has,” says Sean Kennedy.
This podcast was produced by Scoop News Group for The Daily Scoop Podcast and underwritten by Salesforce.
Guest: Sean Kennedy, vice president and general manager of health and life sciences at Salesforce
Host: Francis Rose, host, The Daily Scoop Podcast
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