The Jody Maberry Show Turning Corporate Experience Into a Speaking Business
May 14, 2025
Dennis Snow, a Disney alum with over 20 years of experience, has transformed his corporate background into a successful speaking career. He shares valuable insights on why professionals often undervalue their expertise, emphasizing that what feels obvious to one is pure magic to another. Dennis discusses the challenges he faced while establishing his brand, the importance of employee engagement in customer service, and how to build a lasting service culture. His journey inspires those looking to leap into entrepreneurship, combining deep experience with actionable strategies.
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Dennis's Disney Career Journey
- Dennis Snow started at Disney with a summer job on a now-closed attraction, which turned into a 20-year career.
- He progressed from frontline operator to management and eventually teaching at the Disney Institute.
From Consulting to Speaking
- Dennis transitioned from consulting to speaking as clients requested his presentations.
- Writing "Lessons from the Mouse" helped him crystallize core Disney lessons for other organizations.
Disney's Excellence Is Discipline
- Disney's excellence results from disciplined consistency, not inherent magic.
- Universal customer service principles apply across industries despite different execution methods.
