#214: How online communities fuel app user growth with Sherwin Su, Senior Sales Manager of App Dev at Reddit

Oct 21, 2024

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One of the most important skills in life is the ability to zoom out and take a holistic view on a problem. This approach is really instrumental in marketing as well. If you are an app marketer and your job is to drive growth, you should always take a broader look at where your potential or existing app users spend their time online.

On today’s web, there are many online communities where app users go to dig for information, seek an advice or to share one. But there is only one of a kind that we’ll be talking about today - Reddit and to do so we have Sherwin.

Today’s Topics Include:

Sherwin's background
What is Reddit
How app users use Reddit communities
How brands can leverage communities on Reddit
Advice for brands for how to work promote their apps on community-centric platforms like Reddit.
Android or iOS?
Leaving his smartphone at home, what features would Sherwin miss most?
What features he would like to see added to his smartphone?

Links and Resources:

Quotes from Sherwin Su:

"So when you think about mobile app users, Reddit is a place where we as an organization, as a company, as a platform, are sitting on 18 plus years of conversations across different types of mobile apps.

And it's at different stages of the journey where app users either try to discover, learn how to use and maximize the different apps and then eventually make recommendations on how other folks in their communities can also enjoy the benefits of like the apps that they're using.

So for app users, they trust Reddit because they know that these communities have genuine discussions about the apps that they care about."

"First, being in advertising, I want to talk about it from a media perspective, that a lot of brands can really leverage the power of community to build their brand and build very authentic and genuine relationships with the customers that they want to serve. There are lot of different ways here at Reddit, having community at the core, that enables brands to engage meaningfully in the space and the internet that no other platform is able to provide.

The second one is acquiring customers. And I think this is a journey on its own, because acquiring customers really pushes brands to focus on the core value propositions that they want to share."

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Business Of Apps - connecting the app industry since 2012