Elizabeth Payne is a longtime health reporter. She knows the ins and outs of Canada's healthcare system—its triumphs and tragedies. At least, intellectually.

But when her father suffered a fall that brought him first to the emergency room, and then deeper and deeper into an overcrowded, short-staffed system that failed him even as it tried its best, she got a different kind of look at what's wrong, and what it means for every senior who might suffer an extremely common accident.

GUEST: Elizabeth Payne, Ottawa Citizen (You can read Elizabeth's detailed chronicle of her father's experience right here.)

We love feedback at The Big Story, as well as suggestions for future episodes. You can find us:

Through email at hello@thebigstorypodcast.ca

Or @thebigstoryfpn on Twitter

A father's fall takes us inside a broken healthcare system