Ep 607: AI Powered Talent Acquisition

It's been nearly 18 months since ChatGPT launched and sparked a lively debate about the future of Talent Acquisition. While it's important to consider the long-term implications, a crucial part of building a strategy is embracing the potential of current technology through experimentation and skill development.

My guest this week is Andy Headworth, Deputy Director of Talent Acquisition at HMRC. Over the last few months, Andy's team has gone from lunchtime AI experimentation sessions to rolling out the platform they created across their organization. This has driven radical improvements to their hiring process, improving its quality while simultaneously saving many hours of hiring manager and recruiter time. Andy shares its impact, the lessons they have learned, and his advice for TA leaders on building strategies for an AI-driven future.

In the interview, we discuss:

• The recruiting challenges at HMRC

• Experimentation, learning, and being brave with your thinking

• Understanding the problem you are trying to solve

• Revolutionizing the hiring manager experience

• Building platforms using publically available tools and data 

• Implications for TA and HR software vendors

• The use of AI by candidates

• Advice to TA leaders

• What does the future look like?

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A full transcript will appear here shortly.