
Stanford GSB: View From The Top S8E4: Doug McMillon Is Thinking Fifty Years Ahead
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May 21, 2025 Doug McMillon, President and CEO of Walmart, whose journey began unloading trucks, shares his insights on leading one of the world's largest companies. He emphasizes the importance of trust, speed, and culture in today's retail landscape. McMillon reflects on a career-defining product launch mishap and lessons learned during the COVID pandemic. He discusses Walmart's commitment to sustainability and innovation, including integrating technology for enhanced customer experience and preparing the company for the future.
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Purpose and Change at Walmart
- Walmart keeps its purpose and values constant while changing everything else.
- This approach aims to keep the company relevant and successful 50 years from now.
Stay Grounded in Uncertainty
- Keep faith and family at the center to stay grounded during uncertainty.
- Use experience to discern serious problems and delegate appropriately.
Live Your Values
- Leaders must live their company values daily to infuse culture authentically.
- Executives should model humility by performing everyday tasks alongside employees.
