AI Today Podcast: Generative AI Series: Implementing Generative AI in production
Nov 13, 2023
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This episode of the podcast explores the implementation of generative AI in production, discussing the CPMA methodology, prompt engineering, monitoring challenges, and the declining effectiveness over time. It also covers the risks of adversarial prompts and emphasizes the importance of human oversight and resource management.
When implementing generative AI in production, you can choose between hosting your own model for more control or using an API for higher quality but less control, depending on your specific application's needs and limitations.
Using generative AI solutions in production requires consistent monitoring to mitigate risks such as hallucinations, inappropriate outputs, decrease in quality over time, and potential exploitation of the system by malicious individuals.
Deep dives
Implementing Generative AI in Production
Implementing generative AI in production involves building applications around generative AI systems to make use of the inputs and outputs. It requires creating scaffolding and using prompt engineering techniques to handle inputs and outputs. There are two options: hosting your own generative AI model or querying an API that accesses a generative AI solution. The trade-off between the two options involves control, quality, cost, and complexity. API-hosted models offer higher quality and less control, while self-hosted models provide more control but require managing hosting and infrastructure costs. The decision depends on the specific application's needs and limitations.
Risks of Generative AI in Production
Using generative AI solutions in production comes with risks that require constant monitoring. One risk is hallucinations, where models generate inaccurate facts or problematic images. Another risk is the need for constant moderation to ensure outputs are appropriate and do not harm customers. Generative AI systems can also experience a decrease in quality over time, called getting 'dumber,' requiring continuous evaluation and monitoring. Adversarial prompts pose a real danger, as individuals may attempt to exploit the system and make it reveal sensitive information or provide inappropriate responses. Monitoring and oversight are crucial to mitigate these risks.
CPMI and the Challenges of Generative AI in Production
The CPMI methodology helps guide the implementation of generative AI projects in production, offering best practices and criteria for success. While generative AI offers significant value, it requires less control than purpose-built models. This lack of control and potential shifts in quality necessitate constant monitoring and human oversight. The decision to use self-hosted models or API access depends on factors such as control, quality, cost, and complexity. CPMI assists in managing these challenges and evolving learning within organizations to ensure successful AI projects.
Generative AI continues to be a hot topic discussion. People are using generative AI to help with many things, but just like with any technology it’s important to understand it’s a tool. In this episode of the AI Today podcast hosts Kathleen Walch and Ron Schmelzer discuss how to actually put Generative AI into the apps and products that you use including how to use it in production.