Business Analysis in the Platform Era

In this episode of Business Analysis Live, Susan Moore is joined by Salesforce consultant and business analysis advocate Vanessa Grant to talk about what business analysis looks like when working with enterprise platforms, like Salesforce. They explore the evolving role of BAs in low-code/no-code environments and how business analysis work is critical even when it seems invisible.

Vanessa shares her journey into the Salesforce ecosystem,the importance of business analysis planning, how technical debt creeps into platform implementations, and the adjacent skills business analysis professional need to grow from junior to senior roles. Whether you're a business analyst, product owner, admin, or just curious about business analysis for low code/no code enterprise platforms (not just Salesforce!),this conversation delivers practical insights with humor, honesty, and plenty of real-world examples.

Don't forget to check out the Salesforce Business Analysis Trailblazer community that Vanessa discussed for more resources and networking opportunities. Link in the Resources section.

🎙️Episode Highlights

· Defining the role of business analysts inlow-code/no-code platforms

· Why business analysis is essential but ofteninvisible

· Technical debt and the cost of skipping analysis

· Skills that separate senior BAs from junior ones

· Building respect for the BA role throughplanning and collaboration

· Writing effective user stories and thinking likea developer

· Navigating stakeholder dynamics and platformconstraints

· The rise of AI and the future of junior businessanalysis roles

· The value of soft skills and empathy in techprojects

🔗 ResourcesConnect with Susan on LinkedInConnect with Vanessa on LinkedInSalesforce Business Analysis Trailblazer CommunityBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #LowCodeNoCode #SalesforceBA