In software engineering, telemetry is the data that is collected about your applications. Unlike logging, which is used in the development of apps to pinpoint errors and code flows, telemetry data includes all operational data including logs, metrics, events, traces, usage, and other analytical data. Companies usually visualize this information to troubleshoot problems and understand patterns and opportunities in how their applications are used.

The company New Relic is a modern observability platform built to optimize your entire software stack from one place. New Relic includes a Telemetry Data Platform that acts as a single source of truth for telemetry data. Built on top of that are tools for full stack observability to visualize and troubleshoot your data in milliseconds. When a problem does occur, New Relic’s applied intelligence will detect and understand the problem to help resolve it faster.

Nic Benders is New Relic’s chief architect and GVP of engineering. As part of the engineering team since the early days of the company, Benders has been involved with everything from Agent development to ZooKeeper deployments and all the pieces and products in between. In his role as chief architect, Benders looks after the long-term technical strategy behind New Relic’s product and the experience of all the engineering teams who build it. He joins the show to discuss the engineering behind New Relic.

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