Marketing Happy Hour Creating Excellent Audience Experiences on Social | Becca Hidalgo of Hilton Grand Vacations
In this episode, Cassie talks with Becca Hidalgo, Social Media Specialist for Hilton Grand Vacations, a vacation planning brand helping you to make every trip a memorable one. Becca shares how she transitioned from self-employment to the corporate world to work with HGV. She talks about the importance of refining customer service skills for a role in the hospitality industry, but also how this skill set should be prioritized in all social media roles. Becca also shares her go-to career advice and how to put the "social" back into social media. Grab a drink and listen in to this week's Marketing Happy Hour conversation!
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Other episodes you'll enjoy if you enjoyed Becca's episode:
Creating Unforgettable Customer Experiences Online | Stephen Kubiak of Universal Parks & Resorts
Reels 101: What Works? | Karly & Kyrsten of Millennial Social Media Marketing
Capture and Keep Audience Attention | Nidhi Bhagat of ESPN
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