How to Scale a Business How Caprice Moore Helps Businesses Scale through Great Customer Service
In this episode of How to Scale a Business, host Hector Santiesteban speaks with Caprice Moore, an executive coach and business consultant, about the principles and strategies for growing and scaling a business. Caprice stresses the importance of good customer service and communication, as well as the balance between sales and fulfillment. She also emphasizes the importance of planning and strategy in growing and scaling a business, and shares her insights on how to develop a mission and set goals for success. Additionally, Caprice discusses the power of positive routines for motivation and goal achievement, sharing her own daily routine and tips for starting the day with positivity and productivity.
In This Episode, You'll Learn:
- 00:00:28 - Caprice Moore coaches businesses for success
- 00:04:04 - Fear must be overcome to foster creative business ideas
- 00:06:02 - Good communication and customer service lead to business success
- 00:09:01 - Balancing sales and fulfillment is crucial for great service
- 00:12:27 - Habits, rituals, and affirmations combat impostor syndrome and aid success
- 00:16:25 - A positive routine motivates and achieves goals
- 00:18:48 - A mission is necessary for planning, implementing, and evaluating business strategies
Links And Resources:
- Online Workshop - "Leveraging Your Entrepreneurship Skills for Success"
- Dr. Caprice Moore on LinkedIn
- Amplafy Media
- Hector Santiesteban on LinkedIn
- Hector Santiesteban on Twitter
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