REWORK Eat your own dog food
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Apr 23, 2025 The hosts discuss 'dogfooding,' emphasizing the need for teams to use their own products before launching. They share insights on how real customer feedback shapes product development and decision-making. The conversation delves into avoiding unnecessary features by aligning products with genuine user needs. They reflect on lessons learned from launching and retiring products, highlighting the significance of understanding user expectations. Overall, the practice of engaging with their own tools enhances quality and fosters meaningful improvements.
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Why Dogfooding Matters
- Using your own product while building it reveals what needs improvement and sparks ideas.
- Comparing the new product to previous solutions determines if it's truly better.
Test Using Real Data
- Use real data and perform real work to test software effectively, not just simulated actions.
- Design directly in running software with real materials to find exact flaws and improve faster.
Who Decides After Feedback?
- Decisions from feedback vary by scope: many small tweaks by the team, big directional calls from leadership.
- Implement solutions based on user goals, not just on popular feature requests.