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Engineering Culture by InfoQ
Developer Enablement at Spotify with Pia Nilsson
Aug 25, 2023
Pia Nilsson, Lead Platform Developer at Spotify, discusses creating a great developer experience by fostering psychological safety, building empathy with customers, and co-creating innovative solutions. They also explore the success and challenges of Spotify's Backstage developer portal and the importance of inviting individuals along on the journey.
21:15
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Quick takeaways
- Developer effectiveness is improved by enabling flow, informed decisions, psychological safety, and empowerment.
- Building empathy, co-creating solutions, and adopting customer-oriented mindset contribute to an effective developer experience at Spotify.
Deep dives
Developer effectiveness and flow
Developer effectiveness is about enabling developers to remain in flow, where they feel informed and empowered. At Spotify, they measure developer effectiveness in their engineering satisfaction survey to inform decisions about the tools provided. It's not just about the tools, but also the team's psychological safety and level of empowerment that contribute to effectiveness. Spotify's strong culture of autonomy and empowerment plays a significant role in keeping developers in flow.
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