The Back Pain Podcast Physios Are People Too – What to Do When My Physio Doesn’t Know What’s Wrong – Martin Christensen
Rob and Dave talk with Martin Christensen, a physiotherapist who joins them from Norway
Martin has gained a huge following for his Friday Physio Confessions and in this episode talks about the importance of building relationships and discusses why it’s vital that patients understand that physios are human and like all humans will make mistakes. If you want to know what a good clinician and patient relationship can be like, listen in and find out more
KEY TAKEAWAYS
- A good healthcare professional makes the experience of the time matter more
- A patient should feel listened to and that their concerns are taken seriously
- There needs to be a rapport between the patient and the healthcare professional
- The healthcare professional and patient need to communicate effectively and honestly about what the goals are
- Asking the right questions is a crucial element in building rapport
- A great practitioner can bridge the gap and build rapport with any patient, making the patient feel comfortable by adapting to them and meeting them on their individual level
- We need to acknowledge that professionals are not machines but human
- Because practitioners are human, like all humans they will make mistakes
- Being authentic and being honest is about sometimes saying we need to wait and see
- Building a relationship with a patient means it’s possible to say when you make a mistake
BEST MOMENTS
‘It’s the dynamics of the relationship between two people, getting along and finding out what works’
‘A good healthcare professional is someone who treats you like a person’
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RESOURCES FOR THIS EPISODE
Friday Physio Confessions - @Martin_nekkolai
ABOUT THE HOSTS
Dave Elliott
Dave is the owner of Advanced Chiropractic, a chain of Chiropractic and massage therapy clinics in Essex, UK. Dave still sees patients during the week but has been working hard to talk to as many experts in the field of back pain as possible to help distil all the information and bring it to you in this awesome podcast. You can find Dave on any of the Advanced Chiropractic social media platforms, or you can contact him at hello@thebackpainpodcast.com if you have any questions for him.
Rob Beaven
Rob owns and runs a multidisciplinary clinic, The Dyer St Clinic in Cirencester Gloucestershire. His team of Chiropractors, Physiotherapists, Osteopaths, Doctors, and podiatrists all collaborate on thousands of back pain patients every year. Alongside Dave, he has worked hard to bring to the table experts across all industries to give you the low down on back pain, with steps you can implement today to start feeling better.
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