HR expert and startup advisor Rusty Rueff joins the podcast to discuss the origins of human resources and its representation of the broken social contract between employee and employer. They explore the history and development of HR, the philosophy at PepsiCo, the evolution of the employee-company relationship, and the challenges of managing people in small businesses.
The origins of HR can be traced back to the industrial revolution and the role of welfare officers, gradually evolving into active employment managers.
The perception of HR as a friend or foe is influenced by the historical underpinnings of the broken social contract between companies and employees, leading to varying interpretations and inconsistent practices across organizations.
Deep dives
The origin story of HR
The podcast explores the history and origins of HR, tracing it back to the industrial revolution and the need to manage a large number of workers. It discusses the two schools of thought during the early 20th century: Taylorism, focusing on scientific management, and Hawthorne studies, which emphasized psychological factors. The podcast highlights that HR's origins were rooted in welfare officers' roles, gradually transitioning to more active employment managers. It concludes that the ongoing debate about HR being a friend or foe is justified given its historical underpinnings.
Different perspectives on HR
The podcast delves into the various perspectives and perceptions of HR. It acknowledges suspicions and stereotypes associated with HR, questioning whether they are justified due to the broken social contract between companies and employees. It explores how the relationship between HR and the CEO or senior management can influence the trust and effectiveness of HR. The podcast suggests that the craft of HR leaves room for interpretation and inconsistent practices, leading to different philosophies and implementations across organizations.
Challenges faced by HR
The podcast recognizes the challenges faced by HR, which have been amplified in recent years. It mentions the changing dynamics and expectations in the workforce, such as a desire for a different relationship with employers. The impact of events like the Great Recession and the COVID-19 pandemic on the employer-employee relationship is discussed. Additionally, the podcast touches on the multiple roles and titles within HR, emphasizing the need for HR professionals to possess a diverse skill set. It concludes with the hope that the next generation of HR professionals will be able to fill the void left by those who have left the field.
HR is not your friend, they say. They’re a necessary evil, they say. When did the human resources department acquire this reputation? Should we consider them employee welfare workers, or are they only in service of corporate interests? On this episode, we’re joined by HR expert and startup advisor Rusty Rueff to talk about the real and totally relatable story of “Darren” and a weekend-ruining email, the origins of human resources, and how it’s come to represent the broken social contract between employee and employer.
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