Design Details

383: Invisible Design

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Feb 3, 2021
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ANECDOTE

Crypto Wallet Risks

  • Brian mentions a New York Times story about a man with $180 million in Bitcoin locked in a crypto wallet.
  • He's forgotten the password with only two attempts left, highlighting the risks of hardware wallets.
ANECDOTE

Airbnb: A Phygital Example

  • Divya Tak pointed out Airbnb as a great example of a phygital experience, combining digital and physical interactions.
  • The hosts agree, admitting they overlooked this key example in the previous episode.
ADVICE

Defining Invisible Design

  • Define "invisible experiences" as those unnoticed when present but immediately missed when absent.
  • Consider consumer products and software, not broader societal systems like government.
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