All Onboard Building Global Bridges: SAP’s Scalable Onboarding Revolution
Sep 20, 2024
Join Melissa Best, Global Onboarding Lead at SAP, as she shares her expertise in transforming new hire experiences. She reveals how SAP revamped onboarding to create a cohesive, engaging journey across 156 locations. Melissa discusses best practices for enhancing employee retention, overcoming challenges of remote onboarding, and integrating career development into the process. Key insights include the critical role of managers in onboarding success and the importance of aligning programs with company goals for a thriving workplace culture.
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Cultural Spark for Onboarding Revamp
- SAP's onboarding revamp started with a cultural initiative to unify the company after many acquisitions.
- New hires needed to think and act as one SAP from day one, beyond just their acquisition legacy.
Learning Objectives Guide Onboarding
- Defining clear learning objectives for onboarding helps new hires absorb key knowledge gradually.
- Breaking down year-long goals into measurable milestones makes onboarding scalable and effective.
Listen and Launch Quickly
- Listen deeply to hiring managers and new hires to identify real onboarding needs.
- Launch a feasible onboarding program quickly and improve it iteratively rather than over-negotiating.
