In this insightful episode of Amplify Insider, Gautam Badalia, Group Chief Strategy Officer & Chief Investor Relations Officer at Route Mobile, joins CNBC-TV18’s Mridu Bhandari to discuss the shifting dynamics of customer engagement. Learn how businesses are adapting to evolving customer expectations and leveraging new technologies to stay competitive. This conversation offers valuable takeaways for professionals navigating the future of customer engagement in a fast-paced digital landscape. #RouteAmplify #Cpaas #Customerexperience #DigitalExperience #DigitalSecurity
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