This week’s Freestyle Friday reminds you that leading a successful business means talking to your customers and really hearing out their wants and desires, rather than keeping them at arm’s length. If you fail to keep in touch with your customer base you can risk them moving away to a different product or service without warning. Don’t let yourself get locked out of the loop from the people who keep your business thriving!

In this episode, Brandon emphasizes why you should communicate with your customers to hear what they really want, explains how you can make it easier for them to contact you, and reminds you that it may be necessary to take it slow.

The Finer Details of This Episode:

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Unless you’re regularly in contact with your customers and listening to what they have to say, you won’t be able to keep ahead of where they wish to spend their money.
Make sure that your customers have an easy way to get a hold of you through your own website and through social media.
Patience is essential because marketing is a long-term game that doesn’t always show immediate results.
Don’t be discouraged by slow growth! Take the time to get to know what your customers really want.

Quotes:

“You have to be able to talk to your customers, hear what they need and answer those needs.”

“I value what you guys say and I’m building my business around your feedback and your comments.”

“The Google search algorithm is not gonna find you if you aren’t consistent and [don’t] have a lot of content.”

Links:

Visit Brandon’s website at www.BrandsOnBrandsOnBrands.com

Join the Brand Growth Now Community on Facebook at www.brandonbrands.com/community

And please leave a rating and review on iTunes!

Emily Jashinsky visits the bulldozed BLM plaza