Legal Innovation Spotlight

65 - Extranet 3.0: The Death of Portals and the Rise of Collaboration with Ben Wightwick

Apr 23, 2025
Ask episode
AI Snips
Chapters
Transcript
Episode notes
INSIGHT

Extranet Maturity Explained

  • Maturity of extranets ranges from simple file sharing to creating bespoke, revenue-generating solutions.
  • The evolution mirrors legal work from basic collaboration to complex process orchestration.
ADVICE

Avoid Costly Custom Integrations

  • Avoid building custom integrations law firms can't maintain due to changing APIs and software updates.
  • Use licensed tools to bridge gaps in SharePoint’s out-of-the-box capabilities and governance.
INSIGHT

Business Impact of Extranets

  • Extranets improve client experience by offering frictionless, faster access to information.
  • Measuring exact ROI is difficult, but enhanced client satisfaction and process efficiency are clear benefits.
Get the Snipd Podcast app to discover more snips from this episode
Get the app