

65 - Extranet 3.0: The Death of Portals and the Rise of Collaboration with Ben Wightwick
Apr 23, 2025
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Extranet Maturity Explained
- Maturity of extranets ranges from simple file sharing to creating bespoke, revenue-generating solutions.
- The evolution mirrors legal work from basic collaboration to complex process orchestration.
Avoid Costly Custom Integrations
- Avoid building custom integrations law firms can't maintain due to changing APIs and software updates.
- Use licensed tools to bridge gaps in SharePoint’s out-of-the-box capabilities and governance.
Business Impact of Extranets
- Extranets improve client experience by offering frictionless, faster access to information.
- Measuring exact ROI is difficult, but enhanced client satisfaction and process efficiency are clear benefits.