33. How We Train Client Account Managers | Our Secrets

A question we always seem to get from agency owners is: how do we train up premium Client Account Managers?

Here to solve all of your training woes is Emma, our expert CAM + Training Manager at DOT & Co.

Emma has developed a state of the art training program for Client Account Managers, called CAM School. These easy-to-follow modules equip prospective (or existing!) CAMs with everything they need to know to gain the confidence, skills, and mindset to thrive in client account management.

There are innate qualities of being a good Client Account Manager that are often not tangible, but are very important. Things like:

• Work ethic
  
• Independence
  
• Confidence

And guess what!? With our training options, whether that be CAM School or One-On-One Training with Emma (yes, that’s an option too— check it out), we help instill these qualities in CAMs and surround them with a community of like-minded superstars to help them crush their goals. 💪

We’ve seen it all and are SO READY to pass along our secrets. Take a listen in to this week's episode and we promise you'll be inspired to explore the wonderful world of CAM Training.

[HELPFUL LINKS]

Want to learn more about CAM School? Check out our training options here. [www.dotandcompany.co/camschool]

[ABOUT THIS PODCAST]

Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you, client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.