Keys To The Shop : Equipping Coffee Shop Leaders 363 : Setting Boundaries in the Coffee Shop w/ Tom Henschel
Working in a coffee bar means working in close quarters with your fellow baristas, managers, and owners. In this daily work we will eventually begin to feel the tension and start to wonder about how we can set boundaries for ourselves so we can continue to work and still take care of ourselves. The subject of boundaries may be ruminated on but we often do not have a framework to help us organize our values, collect our thoughts, and actually take the first step in communicating with others.
Today I am thrilled to welcome back to the show frequent guest, Tom Henschel, who will guide us through how to accomplish all this and more.
Tom Henschel is an expert in workplace communications and executive development. Over the past 25 years, he has helped hundreds of senior leaders achieve The Look & Sound of Leadership.TM
His expertise as a communications coach has taken him into executive offices at companies such as Amgen, CitiGroup, Cedars Sinai Medical Center, City of Hope, Dole, HP, Intuit, Mattel, Raytheon, Sony Pictures, Toyota and Warner Bros.
In addition to coaching executives, Tom facilitates team events and delivers highly interactive trainings in the areas of effective communications, presentation, and influence skills.
Tom's popular podcast, The Look & Sound of Leadership, airing since 2008, is consistently cited as "What's Hot" in the business podcasts on iTunes.
Tom is a delightful persona and deeply wise coach and his insight on boundaries here on KTTS will add a ton of value to you and your buisness.
We cover:
- What are boundaries?
- Why do we not set them?
- The risk of not setting boundaries
- Spectrum of boundaries
- Preparing, thoughtfulness, and communicating
- Self care and weighing options
- Getting over upsetting others
- What is our responsibility
- Corporate vs personal
- Incremental thinking
- First steps to take in setting boundaries
Links and Resources:
Related Episodes:
- 052 : Solving Coworker Conflict w/ Tom Henschel
- 104 : How to Deliver Difficult Feedback w/ Tom Henschel
- 334 : How to Approach Deescalation w/ Melissa Tucker of Mind Over Matters and Pathways to Peace
- 221 : Building your People Program w/ HR Consultant Dana Goodwin
- 165 : The Art of Deep Listening w/ Oscar Trimboli
- 259 : Solving Toxic Customer Service Culture
- 258 : Prioritizing your Mental Health in the New Year w/ Dr. Lara Pence
- Shift Break: The Agreement
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