Ever wonder why patients often decline treatment and how you can address these objections effectively? In this episode, Michael and Sandy dive deep into the top three most common excuses patients give: fear, lack of awareness, and financial concerns. Sandy sheds light on why recognizing these objections is crucial and offers actionable strategies for overcoming them. Through compelling examples, she underscores the importance of educating patients about the benefits of timely care and mastering verbal skills, including the art of voice inflection, to present treatment plans compellingly.

Sandy doesn’t stop there. She explains how role-playing and regular training can transform your dental team's approach, making patients feel more at ease and informed. By the end of this enlightening discussion, you'll understand how to create a comforting environment for your patients, empowering them to move forward with necessary treatments. Tune in to harness the power of effective communication and patient education in your practice.

What You'll Learn in This Episode:

• How to identify and address patient fears regarding dental treatments.
• Techniques to inform patients who are unaware of their dental needs.
• Strategies for handling financial objections to dental care.
• The role of verbal skills and voice inflection in presenting treatment plans.
• The impact of role-playing and team training on patient interactions.
• Ways to make patients feel comfortable and informed during decision-making.
• Tips for educating patients about the benefits of timely dental treatments.

Transform the way you handle patient objections by listening to this episode today!

Sponsors:

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  Mentions and Links:

Communities/Groups:

Dental Gumbo Group

Events:

Front Desk Pro - Friday, August 23rd - Boston, MA - Use Promo Code: Secret Sauce

Brands:

Louis Vuitton

Places:

Disneyland

Disney World

Organizations:

American Dairy Association