Becker’s Healthcare Podcast

AI ROI: What Early Adopters Are Measuring and Why It Matters

Dec 17, 2025
In this engaging discussion, Alex Lebrun, Co-founder and CEO of Nabla, shares insights on integrating AI assistants in healthcare. He highlights the transition from soft ROI to measurable financial impacts, emphasizing the importance of coding and revenue cycle management in this shift. Alex urges leaders to adopt a collaborative mindset for AI development and explains how end-to-end workflows will enhance ROI tracking. With millions of clinician encounters, he showcases the promising yet early stage of AI's role in transforming healthcare.
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ANECDOTE

Nabla’s Origin And Scale

  • Alex Lebrun founded Nabla to build AI assistants that remove clinicians' administrative burden.
  • Nabla now supports about 85,000 clinicians and millions of encounters monthly.
INSIGHT

Phase Two: From Soft To Precise ROI

  • AI in healthcare is moving from soft ROI (like reduced burnout) to precise financial ROI as projects scale.
  • This shift emerged recently as larger deployments demand measurable impact on finances.
ADVICE

Focus On Revenue-Driving Use Cases

  • Prioritize AI use cases tied directly to revenue, such as coding and revenue cycle management.
  • Measure how AI reduces downcoding and captures missed billable items to link tools to clear revenue increases.
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