The AI chatbot app helping people get the mental health services they need

Business is Boring is a weekly podcast series presented by The Spinoff in association with Callaghan Innovation. Host Simon Pound speaks with innovators and commentators focused on the future of New Zealand. This week he talks to Angela Lim, co-founder and CEO of a free, online mental health platform called Clearhead.

Mental Health is a crisis in this country, and there is welcome news of 1.9 billion of new funding in the latest budget, but right now, services are stretched. Finding the right care, at the right time, is a challenge. Knowing how to navigate the system is a challenge. Even knowing when to reach out for help, and where to do that is hard. The whole system itself is set up on a reactive model, but as with all health and fitness, preventative and proactive is better than reactive. So how do we do this with mental health care?

Well, questions like these, and more, have led to today’s guest starting a new venture, creating an AI chatbot that helps to mimic a GP consult, but creating an atmosphere and feeling of a chat with a knowledgable friend. It helps to increase people’s comfort in sharing information, and sends people to the right places for the assistance they need next. It’s called Clearhead, it’s in market now, and making a difference from the get go. To chat the journey, the need and what’s next, co-founder, CEO and Dr, Angela Lim joined the podcast.

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