Tommy Brown (Google) and Jenai Akina (Amazon) discuss the highs and lows of being a product manager. Challenges include dealing with processes and feeling inadequate, while rewards come from planning a product's future and providing valuable solutions. The speakers also cover topics such as optimizing document workflows, celebrating wins, AI in product management, the importance of aesthetics, and broadening knowledge and upskilling.
Empathy and celebrating wins are crucial in product management, as understanding the impact of a product and finding motivation in challenging times is essential.
Continuously learning and overcoming imposter syndrome through asking questions and engaging in discussions are important aspects of being a successful product manager.
Deep dives
Importance of Empathy and Celebrating Wins
One of the important takeaways from the discussion is the need for empathy and celebrating wins as a product manager. It was emphasized that understanding the end goal and how a product or feature can improve someone's life helps to stay motivated during challenging times. Additionally, finding ways to energize oneself outside of work, such as through mindfulness practices or creative hobbies, can contribute to being the best version of oneself in the role.
Embracing a Learning Mindset
The panelists highlighted the significance of continuously learning and expanding one's knowledge base as a product manager. They acknowledged that imposter syndrome and feeling intimidated by experts in different fields can be common challenges. However, they stressed the importance of asking questions, seeking clarification, and engaging in discussions with colleagues to build knowledge and overcome these challenges. It was also emphasized that nobody knows everything, and being open to learning and vulnerability is key.
Addressing Process Overload
A point of discussion revolved around the potential challenge of excessive processes and hierarchy within organizations. The need to prioritize tasks and projects, while not getting overwhelmed by meetings and an overload of work, was highlighted. The panelists shared their approaches, including setting boundaries, prioritizing goals, and finding ways to manage energy levels throughout the day. They also mentioned the importance of realizing that not every urgent request needs immediate attention and finding ways to reduce workload.
Using Past Failures as Opportunities
The panelists discussed the value of learning from previous product failures and using them as opportunities for growth. They shared examples of how their respective organizations leveraged past experiences to address customer pain points and improve upon unsuccessful products. It was emphasized that learning from failures can lead to a better understanding of customer needs and result in successful product iterations. The importance of being open to creating solutions that exceed customer expectations, even if they were not initially envisioned, was also highlighted.
Are you looking to elevate your product management career and your peers? Apply to join Elevate, an exclusive program for high-performing product managers to learn from Executives in Residence and each other.
Learn more at: https://elevate.info.foster.uw.edu/
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board member Red Russak welcome Tommy Brown (Google) and Jenai Akina (Amazon) to talk about the highs and lows of being a product manager. On the positive side, it's fulfilling to plan a product's future, solve tough problems, and provide valuable solutions to users. Working with various teams and influencing a product's success is also gratifying. However, there are challenges too, such as dealing with too many processes, lots of meetings, and feeling like you might not be good enough at times. Despite these challenges, the job offers a mix of rewarding achievements and expected setbacks.
Disclaimer: All opinions of the speakers are their own.
What to Listen For:
00:00 Intro
06:06 What boosts and drains your energy as a PM
10:06 Can negative feedback be energizing?
12:48 Other aspects of PM that can sap your energy and how to overcome it
18:22 Optimizing document workflows
21:43 Unexpected challenges of PM
23:45 Learn to celebrate your wins
27:37 How AI can help in a PMs job
30:36 Competing with the past and ignoring the noise
35:26 Highs and lows in AI PM
40:16 Accessibility in PM
42:34 Necessity of processes and ways to handle queries efficiently
44:56 Final thoughts
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode