After a rollercoaster year in his appliance repair business, John Schooler returns with scars, wisdom, and optimism.
Topics in John’s interview:
- John bought an appliance repair business 14 months ago
- How he runs a repair business without having repair skills
- The disaster that took away 20% of revenue overnight
- Why running a business is harder than a marathon
- The pros and cons of working with home warranty companies
- What he would do differently from day one
- What he learned about retaining employees
- His role in day-to-day operations
- His system for training technicians
John's original appearance on Acquiring Minds:
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