Building AI that works: How to navigate the AI frontier as a product leader

Time for a deep dive on the journey to Fin! Des Traynor, Co-Founder and Chief Strategy Officer at Intercom, talks with Rati Zvirawa, Senior Group Product Manager, and Brian Donohue, VP of Product, about the whole process - from building Fin and launching the beta to what it takes to build product in the era of AI.

Transcript: https://www.intercom.com/blog/videos/building-fin-ai-chatbot-for-customer-service/

You can watch this episode on YouTube: https://www.youtube.com/watch?v=XwL1iCYQzSY

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