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This week on Being Human, I take a deep dive into the cultural revolution led by Luke Kyte, Head of Operations at UK marketing firm Reddico. Luke is building a manager-less culture with stunning results. We talk:

- Dramatically elevating Reddico's employee Net Promoter Score to a world-class 94
- Why you shouldn't make your best performers managers
- How boss-free staff pick their own coach
- Their evolving manifesto that drives their transformation
- How to fire someone in a flat structure

Enjoy!

Links:

https://reddico.co.uk/wp-content/uploads/2018/08/Reddico-Culture-Management-Manifesto-Part-2.pdf
https://reddico.co.uk/category/culture/

#53 The Manager-Free Business - with Luke Kyte