
Making the Fan
College Leaders | Leveraging Real-Time Data to Enhance Fan Experiences w/ Paris Buchanan
This College Leaders segment of Flip the Switch features Paris Buchanan, Assistant AD for Marketing and Fan Experience for Ole Miss Athletics. Through one football season with minimal crowds, Ole Miss realized not only how much they value their home field advantage, but how to connect with Rebel fans that aren’t viewing the games in person. Paris, David Millay and Katie Rudy dive into the data driving their digital activations, in-season changes and planning for future seasons.
Show Notes
2:25 The “Home Team” virtual experience
5:22 Balancing the in-person and virtual fan experiences
6:33 Differentiating the Ole Miss brand
7:52 Creating a social voice
11:50 Turnkey tailgates and personalized game days with REVEL XP
14:27 Bringing “The Grove” inside
16:20 What if money was no object…
20:54 Sources of inspiration
24:07 In-season data collection and reaction
29:08 The brainstorm for 2022 football
35:46 The “bedroom to kitchen to sofa” experience
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Reach out to Paris via email or connect on LinkedIn or Twitter
For more info on topics covered this episode:
New game plan for Ole Miss fans
Football Game Day Experiences | REVEL XP
Ole Miss Partners: FanMaker | Low6
Ole Miss in-season concessions changes
Carolina Panthers’ Mixed Reality Panther
Planning for next season? Check out some of these tools to lead more effective brainstorms:
Ep. 97: The Basics for Better Brainstorms
Connect with Host, David Millay:
Connect w/ David Millay on LINKEDIN: https://www.linkedin.com/in/davidmillay/
Follow David on INSTAGRAM: https://www.instagram.com/david.millay/
Follow David Millay on TWITTER: https://twitter.com/DavidMillay