Nine To Noon

ACC plans to get thousands of people off weekly compensation

Nov 16, 2025
Warren Forster is a barrister and advocate for ACC claimants, challenging decisions by the ACC. He discusses the controversial plan to use AI for identifying long-term claimants to cut costs, warning it could lead to wrongful exits. Forster sheds light on the alarming statistic that only 10% of those exited returned to work. He critiques the lack of effective rehabilitation plans and the pressure on claimants to comply with assessments. The conversation highlights the broader economic and social implications of flawed ACC policies, emphasizing urgent need for reform.
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INSIGHT

Exits Replacing Rehabilitation

  • ACC focuses on exiting claimants rather than measuring rehabilitation outcomes.
  • Warren Forster argues this repeats past failures and betrays ACC's statutory purpose to rehabilitate people.
INSIGHT

Low Return-To-Work Rate

  • ACC data shows only about 10% of exited claimants return to work.
  • Forster warns mass exits shift costs to families and other welfare services rather than delivering real recovery.
ADVICE

Don’t Let AI Make Final Exit Calls

  • Do not rely on AI alone to decide exits; ensure clinical review and context-based assessment.
  • Forster warns AI will accelerate bad decisions if underlying data and processes are flawed.
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