This week's guest is Mark Graban. Ron and Mark discussed making mistakes and the importance of psychological safety. Mark also shared a little about his podcast, "My Favorite Mistake," and his new book, "The Mistakes That Make Us." An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Mark likes (2:45) About Mark (5:59) The "My Favorite Mistake" podcast (10:57) How we react to our own mistakes (16:48) The benefits versus risks of speaking up (23:55) Why and where psychological safety is lacking (25:12) Practical tips for individuals (33:55) One of Ron's biggest mistakes (39:25) Podcast Resources Right Click to Download this Podcast as an MP3 Mark's Website Mark on LinkedIn My Favorite Mistake Podcast The Mistakes That Make Us GA 007 | Using Lean Thinking to Transform the Healthcare Industry with Mark Graban GA 046 | Lean in Japan with Mark Graban GA 071 | Practicing Lean with Mark Graban GA 114 | How to Apply Lean to Healthcare with Mark Graban GA 156 | The Current State of Lean in Healthcare with Mark Graban and Joe Swartz GA 250 | Using Process Behavior Charts with Mark Graban GA 311A | Covid-19 Q&A with Mark Graban, Dr. Greg Jacobson, and Dr. Mason Mileur Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What mistakes have you learned from in the past?