Confident Business English 274. How to Say NO to 23 Common Work Requests
Apr 2, 2025
Learn how to confidently say no to common workplace requests with practical phrases and interactive exercises. Discover effective strategies for maintaining professionalism while setting boundaries. The discussion emphasizes clear communication, asserting your needs, and practicing difficult conversations. Equip yourself with vocabulary to navigate refusals gracefully and strengthen your professional interactions.
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Practice Saying No
- Practice saying common phrases for declining requests out loud.
- This boosts confidence in using them during real conversations.
Polite Refusal Phrases
- Use phrases like "I'm afraid" and "Unfortunately" to politely decline requests.
- Use "just" to soften or intensify the refusal depending on the context.
Show Willingness
- Use "I'm more than happy to..." to show willingness, even when declining a request.
- This demonstrates flexibility and a solutions-oriented approach.