July 19th and 20th - Your rights if caught up in the Crowdstrike IT meltdown

The Independent’s travel correspondent Simon Calder has explained what your rights are if your flight has been cancelled or delayed by the global IT outage.

A botched software update brought down systems worldwide on Friday (19 July), resulting in a massive disruption to flights across the country.

I explain your rights as a passenger caught up in the resultant mayhem.

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