L&D’s Transformation From Order Taker To Trusted Learning Advisor with the CLO of BDO Canada
Feb 8, 2024
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Dr. Keith Keating, CLO at BDO Canada, discusses evolving L&D from 'order-taking' to strategic advisors. Topics include common stumbling blocks, overcoming them, critical traits of a learning advisor, and strategies for dealing with stakeholder resistance.
Balancing Practitioner and Academic Perspectives in L&D
Dr. Keith Keating discusses the importance of balancing his practitioner and academic roles in the L&D field. As a practitioner, he focuses on real-world applications, working closely with stakeholders to drive business results. Simultaneously, his academic background allows him to engage with research and stay updated on industry trends, ensuring a practical yet forward-thinking approach to his work.
Transition from Order Taker to Trusted Learning Advisor
Dr. Keith Keating explores the historical trend of L&D professionals being treated as order takers and the need to shift towards becoming trusted learning advisors. Drawing from personal experiences, he emphasizes the industry's evolution from passive execution to strategic partnership. He advocates for practitioners to proactively contribute to business decisions and drive initiatives for long-term organizational success.
Navigating Resistance as a Learning Professional
Addressing resistance encountered by L&D professionals, Dr. Keith Keating emphasizes the continuous journey towards becoming trusted advisors. He highlights the importance of assessing stakeholder relationships, recognizing urgent priorities, and distinguishing between essential tasks and routine activities. By fostering credibility, reliability, strong relationships, and effective communication, professionals can navigate resistance and progress towards a more strategic role in the industry.
If L&D wants to evolve from "order-taking" into a strategic entity, a significant mindset and behavior shift is required.
In comes Dr. Keith Keating, author of The Trusted Learning Advisor and CLO at BDO Canada.
He covers: 1. The most common stumbling block L&D professionals run into as they adopt a strategic mindset. 2. How to leap over this stumbling block. 3. The critical traits of a learning advisor. 4. What to do when you face resistance from stakeholders.
Hope you enjoy 🤓
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