Becker’s Healthcare Podcast Megan Gillespie, CEO of Sutter Santa Rosa Regional Hospital
Jul 19, 2025
Megan Gillespie, CEO of Sutter Santa Rosa Regional Hospital, shares her inspiring journey into healthcare leadership. She delves into effective strategies for staff engagement, emphasizing the need for clear strategic roadmaps and proactive planning. The conversation highlights advancements in patient access through innovation and technology, while also exploring the profound impact of AI in healthcare. Megan discusses the importance of maintaining human connections amidst these technological shifts and cultivating a positive workplace culture to navigate modern challenges.
AI Snips
Chapters
Transcript
Episode notes
Opening Access Success Story
- Megan Gillespie shares how opening access to care at key patient entry points was a major success for Sutter Santa Rosa Regional Hospital.
- They expanded teams in emergency, infusion, surgery, imaging, and lab to meet high community demand.
Access and Talent Drive Success
- Access to care and supporting care teams remain top priorities for hospital leadership.
- Retaining talent and improving culture are crucial to meeting growing patient demand.
AI Brings 'Fun Back' to Care
- AI-driven innovations like ambient listening improve clinician efficiency and joy.
- Technology can reduce documentation burden, letting doctors focus more on patient care.