In this episode of The New Warehouse Podcast, Kevin chats with Roch LeFrancois, Director of Distribution at Tenaquip, a Canadian industrial supply distributor known for its wide-ranging catalog and focus on customer service.
Roch shares how his passion for technology and operations has shaped his leadership journey across grocery, pharma, real estate, and distribution. With over 180,000 SKUs, automation challenges, and sky-high customer expectations, he emphasizes the importance of adaptability, balance, and keeping the human element central to every process.
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The New Warehouse Podcast