The Upper Hand: Chuck & Chris Talk Hand Surgery

Handling Referrals Plus Tips and Tricks for Common Surgeries

10 snips
Aug 17, 2025
The hosts dive into effective management of patient referrals, highlighting the importance of strong physician communication. They share essential tips for common surgical procedures like carpal tunnel release and trigger finger release. Recent innovations in peripheral nerve surgery are explored, along with challenges in obtaining federal funding. Personal anecdotes about navigating referrals and ensuring patient comfort are also shared, making this a vital resource for medical professionals and enthusiasts alike.
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ADVICE

Make Referrals Clear And Personal

  • When referring within a service, leave clear breadcrumbs in the EMR and message the specific colleague you want to see the patient.
  • For complex cases, follow the note with a phone call to discuss nuances and ensure safe handoff.
ADVICE

Offer Second Opinions With Confidence

  • If a patient isn't improving, offer another opinion confidently and frame it as wanting the best outcome for them.
  • Accept that sometimes the patient will transfer care and that's okay if it benefits recovery.
ADVICE

Communicate Honestly Without Blame

  • Be honest with patients but avoid throwing other clinicians under the bus; say "I wasn't there" when uncertain.
  • Close the loop with referring doctors when appropriate, ideally by a quick call or text.
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