HIMSSCast HIMSSCast: Reinventing clinician work with generative AI
Jan 3, 2025
Brian P. Callas, Health Strategy Lead at Accenture, dives into the pivotal role of generative AI in alleviating the clinician shortage in healthcare. He discusses how technology can automate mundane tasks, allowing clinicians to focus more on patient care. The conversation highlights compelling examples of successful digital tool implementations that enhance productivity and improve patient outcomes. Callas emphasizes the need for human-machine collaboration and a strong digital infrastructure to combat clinician burnout and transform healthcare delivery.
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Generative AI's Potential in Healthcare
- Over 40% of clinicians' work has automation potential with generative AI.
- Realizing this potential requires reinventing work and reshaping the workforce.
Clinician Shortage and Healthcare's Response
- The clinician shortage is worsening, impacting patient access and hospital revenues.
- Healthcare historically addressed this by scaling labor, unlike other sectors.
Reinventing Clinical Work with Generative AI
- Reinventing clinical work involves analyzing tasks to identify automation opportunities with generative AI.
- This is a third wave of process reinvention, focusing on shifting tasks to technology and other labor levels.